What is Mediation?

Mediation is an alternative way to resolve a dispute instead of going the litigation (court) route.

A neutral third party, called a mediator, assist the parties in a dispute to communicate, negotiate and work towards a mutually acceptable agreement. 

The mediator does not make any decision or rulings. 

The mediator facilitates discussions helping the parties understand each other’s point of view. 

Mediation empowers the parties to craft their own solutions and agreements which leads to an outcome where both parties expectations are met -  a win-win. 

Mediation is used in business, family, medical and other legal matters, and is less formal, quicker and more cost effective.